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Conversocial Named in the Q1 2018 Constellation ShortList™ by Constellation Research

Harry Rollason
By Harry Rollason on Mar 9, 2018 9:00:00 AM

[New York and London — March 8th, 2018] Conversocial, the leading customer engagement platform for today’s digital customer, today announced it was named to the Q1 2018 Constellation ShortList™. The Constellation ShortList™ recognizes top technology vendors that offer key requirements for early adopters pursuing digital transformation initiatives

The Conversocial platform was recognized for its achievements in the social / digital monitoring / listening and engagement category for its best-in-class capabilities when it comes to real-time social/digital insights and engagement, campaign monitoring and measurement, data analysis and visualization, API integration, and more. Conversocial sits 8 other solutions in the category, including Adobe Social, Brandwatch, Crimson Hexagon, Hootsuite, Lithium, Oracle Social Engagement & Monitoring, Salesforce Marketing Cloud and Sprinklr.

Boardrooms and their executive suites must be cognizant of the business extinction events and the exponential technologies that will transform their industries,” said R “Ray” Wang, chairman and founder at Constellation Research. “Each Constellation ShortList, researched and curated by our analysts, guides early adopters in identifying the right technologies to support new business models and improve engagement. Leaders now have a list of the top technology partners who can co-innovate and co-create with customers to thrive and dominate digital disruption.”

Constellation advises leaders on leveraging disruptive technologies to achieve business model transformation. Products and services named to the Constellation ShortList meet the threshold criteria for this category as determined through client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.

Conversocial works with hundreds of global brands including Hyatt Hotels, Tesco, Google and Alaska Airlines to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships through all social and digital channels. The company creates a clear digital path for brand and consumer engagement that combines best-in-class technology and world-class services.

For more information on Conversocial, please visit www.conversocial.com

About Constellation Research

As an award-winning Silicon Valley-based strategic advisory and futurist analyst firm, Constellation Research serves leaders and organizations navigating the challenges of digital strategy, business-model disruption and digital transformation. Constellation works closely with solution providers, partners, C-suite executives, board of directors, and its Constellation Executive Network of buy-side leaders to lead the way in research coverage and advise clients how to achieve valuable business results.

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