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Conversocial Partners With Twitter to Drive Social Care Innovation for Brand Customers

Jaclyn Fu
By Jaclyn Fu on Feb 9, 2017 7:05:51 AM

We are thrilled today to announce a new strategic partnership with Twitter. Our teams will be working together to solidify Twitter as the best place for brands to engage with their customers. We will be working closely with Twitter’s product team to enhance solution development between our two companies and enable more focused and tailored products for the customer service industry.

This partnership will expand an established relationship that already brought into fruition a series of products including DM Dispatcher, CSAT Surveys, and Public to Private DM Prompts. As we develop new, innovative products we will be working closely with the Twitter team to introduce them to the market and continually improve how brands and agencies harness the power of Twitter data.  

“From its inception, Twitter has uniquely recognized the need for brands to have a real and authentic voice, so it’s no surprise that they’ve become a key channel for customer service,” said Joshua March, Founder and CEO of Conversocial. “We’re very excited to be expanding our relationship with Twitter as we develop and launch the next generation of our social care products on the platform. Conversocial is committed to helping brands create real and impactful relationships with their customers. This partnership is a major step forward in creating innovative new solutions that will take this to the next level.”

Watch this space for more exciting announcements about solutions that we will be releasing together with Twitter over the coming months.

To learn more about how Conversocial can help you connect with and care for your customers on social, mobile channels such as Twitter, reach out for a demo today

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